Shipping & Returns and other notes

Tivi Galleries ships daily using Canada Post. Most Items ship same day. Shipping costs are not included.

Shipping fees 

Shipping is not included in the price shown on our website. Insurance costs are additional (Theft or very visible damage to the package) . If you are ordering from another country. Please email us and we will adjust the total for your shipping. In the unlikely event  you are unhappy with a purchase we do offer an in store credit. Restocking fees may apply on a case by case basis. Due to the high cost associate with shipping from Nunavik we cannot refund shipping costs.

Every product for sale on this site is on display in our gallery in Kuujjuaq. If the product sells in store before we can change it online, we will refund you in full  . We use a state of the packing system to package our art for shipping. In the unlikely event a piece does gets damaged during the shipping process the art must be returned at the buyers expense. We must be notified within 24 hours of accepting the package. We will then proceed on the buyers behalf with a insurance claim through the shipping company.

Tivi Galleries will NOT be responsible when shipping Inuit Art via Canada Post or with a courier company. The Gallery does its best to package sculptures with a state of the art expanding foam system, bubble wrap (when needed)and cardboard but if unfortunately, in the unlikely event it does break we  will not be responsible for the breakage or damage.

All original over sized sculptures must be shipped in a custom built crate – please contact the Gallery for more information about this process.

Customs and Inuit Art

Inuit art that contains marine mammals cannot be exported from Canada unless it has proper permits. Under the C.I.T.E.S Treaty , Tivi Galleries does not offer pieces that contain Polar Bear, Walrus and Whale pieces for export to the United States or other restricted countries. Before you order, if you are in doubt, please contact us and we will be happy to assist you.We do offer other fine pieces that contain caribou antler and other types bone product that are allowed legally into your country. We can obtain a CITES permit for certain items to many countries. The cost for carvings  to obtain the permits is on a case by case basis.

Please, as simple as it may seem taking products across the border made from Polar Bear, Whale and Walrus is a serious offense in the USA under Section 101 of the Marine Mammals Protection act. Tivi Galleries is not responsible for any artworks seized as a result.

Any custom fees, duties, brokerage, taxes are the buyers responsibility. We will bill your method of payment  for any of these additional fees including shipping charges. We will, of course, notify you before processing any extra charge against your card.